Shipping policy

Shipping Policy

Thank you for choosing us for your electric mobility needs! We are committed to delivering your order quickly and safely.

Processing Time:

• Orders are typically processed within 1-3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods & Delivery Time:

• We offer a variety of shipping methods to suit your needs. Delivery times may vary depending on your location.
• Estimated delivery time is 3-7 business days for standard shipping. Expedited shipping options may be available at checkout for faster delivery.

Shipping Costs:

• Shipping costs are calculated at checkout based on your location and the size/weight of your order.
• Free shipping may be offered for certain promotions or on orders over a specified amount.

Order Tracking:

• Once your order has shipped, you will receive a tracking number to monitor your delivery.
• Please allow up to 24 hours for tracking information to update.

Damaged or Lost Items:

• If your order arrives damaged or is lost in transit, please contact our customer service team within 7 days of receiving your order. We will work with the shipping carrier to resolve the issue.

If you have any questions regarding shipping or need assistance with an order, our customer service team is here to help!